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Repair Technician

Company: APPLIED MATERIALS
Location: Avondale
Posted on: June 18, 2022

Job Description:

Role & Responsibilities
Be a primary point of contact(POC) for the Tier 0/1/2 installation process for the semiconductor tools
Coordinate internal resources such as Installation Team(iTeam), Field Service Organization(FSO), Customer POCs, Outsourcing Engineer(OSE) POCs and customer third party vendors for the flawless execution of projects
Develop detailed tool install readiness checklist to monitor and track progress
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Daily meeting with key stakeholders to discuss on the on-going installation progress, address any delays in installations and escalate as needed
Track installation performance to target, specifically to analyze the successful completion of each milestone and overall project success
Check & verify key milestones for -accurate IWN(Installation & Warranty Navigator) reporting
Develop daily & weekly status reports and create documentation for reporting

Requirements:
Bachelor Engineering degree or equivalent experience, Industrial Engineering
Working knowledge in MS Excel, Project, Word, PowerPoint, Tableau & Power BI
Skilled in a range of processes, procedures, systems and tool set or has developed deep skills and knowledge of toolsets in more than a product group
Resolves problems by identifying and selecting solutions and applying technical experience and precedents
Evaluates and communicates technical content in a clear manner
Work as a lead, without authority providing clear objectives, milestones and data subject matter guidance
Uses insights to integrate with FSO, iTeam & customer POCs to coordinate efforts and resources to achieve shared and individual objectives
Ability to lead without authority, -influential & establishing excellent working relationship -with internal and external customers
Provide high quality and timely services using product group knowledge by integrating with FSO, iTeam & other functional group to accomplish Fast Install objectives
Identify process gaps, propose ideas to improve existing processes, recommend need for new process(es) and provide solutions to improve operational efficiency
Semiconductor installation engineering experience is a plus
Working knowledge in SAP CRM, IWN, ADR & BOBJ reports is a plus
Project Management(PMI) certification is a plus
Must be able to travel, > 50% of the time
Language proficiency - English(Read/write/speak),) -is a plus
Ability to work in a Customer Clean Room environment on site as needed for project coordination

Qualifications

Education: Associate's Degree
Skills
Certifications:
Languages:
Years of Experience: 2 - 4 Years
Work Experience:

Additional Information
Travel: Yes, 50% of the Time
Relocation Eligible: Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Keywords: APPLIED MATERIALS, Avondale , Repair Technician, Professions , Avondale, Arizona

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