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Analytic Consultant 4- Campaign Data Governance & Marketing Execution Operations Team

Company: Wells Fargo Bank
Location: Avondale
Posted on: January 1, 2020

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. - In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The mission of Marketing is to build the best possible brand, experiences, and engagement with our customers and stakeholders that reflect our commitment to our customers and their needs and to driving key business and stakeholder outcomes. - In support of this mission, Marketing is responsible for developing integrated marketing strategies across Wells Fargo's business lines and geographies; leading brand strategy; leveraging deep insights and analytics about consumers and businesses; executing customer messaging across all channels and touchpoints; and building out capabilities that move toward real-time, always-on, personalized and compelling messaging and digital experiences.This role sits on the Marketing Execution team reporting to the Business Initiatives Manager for Campaign Data Quality. -Primary responsibilities include:

  • Consulting with Marketing Execution, Data Management Insights, Wells Fargo Technology partners to identify and define business requirements and translate business needs into complex analysis designs and recommendations for the Enterprise Privacy Scrub Service (EPSS), Customer Complaints, EPSS/Campaign Execution Framework integration.
  • Identifies and recommends Marketing Execution (ME) Change Control needs for external 3rd party data sources, compiles data from Request and Ticket System, Hemisphere and other internal data for Marketing Execution Data Quality Reporting needs.
  • Recommends and participates in the development of complex analysis designs using statistical and/or financial analysis for ME Vendor Invoice process and customer complaint trend analysis, process documentation, customer/demographic analysis of issues identified during complaint research.
  • Recommends solutions to increase customer experience, reduce duplicate expense, maximize operational efficiency/quality, etc.
  • Ensures adherence to Marketing Execution/ Campaign Data Solutions data management/data governance regulations and policies.
  • To a certain degree, may assist indirectly in the technical build-out and/or support of Foundational Tables, Tableau reporting tools/Business Intelligence tools, dashboards, etc that enable analysis and/or data visualization.
  • Help to be subject matter expert on SHRP & project teams and provide guidance to less experienced ME team members.Location: Open to Charlotte,NC; Des Moines, IA; Minneapolis, MN or Phoenix, AZ

    Required Qualifications
    • 6+ years of experience in one or a combination of the following: reporting, analytics, or modeling; or a Masters degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling
    • 3+ years of SQL experience

      Desired Qualifications
      • Extensive knowledge and understanding of research and analysis
      • Strong analytical skills with high attention to detail and accuracy
      • Excellent verbal, written, and interpersonal communication skills
      • A BS/BA degree or higher
      • Ability to negotiate, influence, and collaborate to build successful relationships
      • Advanced Microsoft PowerPoint skills
      • Experience with Wells Fargo risk systems such as Shared Risk Platform (SHRP), Risk and Control Self-Assessment (RCSA), or Control Risk Analysis System (CRAS+)
      • Knowledge and understanding of automated data quality program execution
      • Knowledge and understanding of data governance challenges and approaches: metadata, data quality, and data stewardship
      • 3+ years of Tableau experience
      • 3+ years of Teradata experience

        Other Desired Qualifications
        • Experience coordinating process/project teams within a marketing, analytics or database marketing environment
        • Vendor Management including partnership with Supply Chain Management team, Forecast and Trending monthly, quarterly and annual spend with Accounts Payable Finance team
        • Understanding of Enterprise Privacy Scrubbing system and processes and procedures

          Job Expectations
          • Ability to travel up to 10% of the time

            Salary Information
            The salary range displayed below is based on a Full-time 40 hour a week schedule.

            IA-West Des Moines: Min: $78,100 Mid: $110,000
            NC-Charlotte: Min: $78,100 Mid: $110,000
            MN-Minneapolis: Min: $78,100 Mid: $110,000
            AZ-PHX-Central Phoenix: Min: $78,100 Mid: $110,000

            Street Address
            IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
            NC-Charlotte: 301 S Tryon St - Charlotte, NC
            MN-Minneapolis: 600 S 4th St - Minneapolis, MN
            AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ


            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Avondale , Analytic Consultant 4- Campaign Data Governance & Marketing Execution Operations Team, Professions , Avondale, Arizona

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