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Personal Banker II

Company: UMB Financial Corporation
Location: Avondale
Posted on: October 11, 2019

Job Description:

What You'll DoThe Personal Banker II is the face of UMB whose primary goal is to deepen and retain customer relationships along with acquiring new customers.

Create an outstanding customer experience, by engaging in customer conversations in person and over the phone to discover financial needs and provide product and service recommendations.

A Personal Banker II will learn and follow all bank policy and procedures.

Duties:
- Outbound calling efforts to customers to expand relationships
- Cash handling
- Handle complex account maintenance
- Meet individual sales performance and operational goals
- Opening deposit and loan accounts
- Perform customer financial reviews
- Refer customers to UMB partners (ie Mortgage, Private Bank, Business Banking)
- Perform other duties as assignedWho You Are- HS Diploma or equivalent
- 2-year retail banking experience
- Deposit, loan, and account opening experienceIn this Role, You will Need- Basic math
- General Computer skills
- Strong written and verbal communication
- Ability to handle multiple priorities simultaneously
- Handle complex customer escalationsAddress2777 East Camelback RdCityPhoenixStateAZShiftFull Time Work ScheduleMonday-Friday: 8:00am-5:00pmDivision NameConsumer Services At UMBWe strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!

What you'll get:
Unique Benefit Programs : We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!
Professional Development: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.
Community Involvement: Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.
Culture of Diversity and Inclusion: We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.

Please visit us at careers.umb.com to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please. Personal Banker II - UMB Financial Corporation

Keywords: UMB Financial Corporation, Avondale , Personal Banker II, Other , Avondale, Arizona

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