AvondaleRecruiter Since 2001
the smart solution for Avondale jobs

Customer Solutions Tech Support

Company: Mommy Jobs Online
Location: Avondale
Posted on: September 1, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Avondale , Customer Solutions Tech Support, Other , Avondale, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Diesel Flextech Needed
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br -- br br Benefits:-- br br br BE IN COMMAND br (more...)
Company: Cummins
Location: Goodyear
Posted on: 09/17/2019

Become your own Boss: Own your own Franchise for as little as $30k
Description: Instead of getting another
Company: FranchiseHelp
Location: Gilbert
Posted on: 09/17/2019

Sitter Wanted - Seeking A Consistent Care Provider In Gilbert, Arizona
Description: We are interested in finding
Company: Sitter
Location: Gilbert
Posted on: 09/17/2019


Production Supervisor I
Description: Description: GENERAL PURPOSE:This position is responsible for the day-to-day supervision of a fabrication team in a safe and efficient manner to achieve quality standards, productivity goals, and cost (more...)
Company: MI WINDOWS AND DOORS
Location: Prescott Valley
Posted on: 09/17/2019

Graduates - Teach English In China. Free Flights
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Goodyear
Posted on: 09/17/2019

Nodal Network Systems Operator-Maintainer (25N)
Description: 25N Nodal Network Systems Operator-Maintainer Job ID: 1101868 Job Views: 154 Location: CASA GRANDE, Arizona, United States ZIP Code: 85122 Job Category: Technology and Networking Posted: 09.04.2019 (more...)
Company: Army National Guard
Location: Casa Grande
Posted on: 09/17/2019

Graduates - Teach English In China. Free Flights
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Avondale
Posted on: 09/17/2019

Diesel Flextechician Job
Description: Sign up as a FlexTech today and get direct access to great contract opportunities with participating certified Cummins locations br br -- br br Benefits:-- br br br BE IN COMMAND br (more...)
Company: Cummins
Location: Avondale
Posted on: 09/17/2019

English Teacher - Travel to China. BA/BSc Required
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Avondale
Posted on: 09/17/2019

English Teacher - Travel to China. BA/BSc Required
Description: About EF English First EF English First is the world's leading privately owned education company. Founded in 1965, EF operates in over 50 countries around the world. We have vacancies for english teaching (more...)
Company: EF English First
Location: Casa Grande
Posted on: 09/17/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Avondale RSS job feeds