Tech Support Specialist
Company: Maricopa Community College District
Location: Avondale
Posted on: January 23, 2023
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Job Description:
Tech Support Specialist
Job ID: 316318
Location: Estrella Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$18.59-$24.16/per hour, DOE
Grade
111
Work Schedule
Monday - Friday, 8am - 5pm; some evenings and weekends may be
required
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real
difference in the lives of over 200,000 college students every
year?
Would you like to be part of an organization that adds $7.2 billion
dollars to the economy and supports nearly 100,000 jobs in the
fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At
Maricopa County Community Colleges!
About Us
Benefits
The Maricopa County Community College District (MCCCD) is committed
to providing you with a competitive, comprehensive benefits program
that provides the care you and your family need to lead healthy and
productive lives. Our benefits are designed to provide support for
every life stage and lifestyle in our community.
Benefits & Perks Options
Job Summary
Estrella Mountain Community College (EMCC) is hiring an Information
Tech Support Specialist to work under the learning college
philosophy () where learning happens anytime, anyway, any
place.This position works within the Information Technology
division and provides desktop support to staff and faculty on a
wide variety of technologies including computers, software,
cloud-based web applications, employee account management, and
other miscellaneous technology and devices. This position works in
a collaborative manner with other areas within IT, college staff
and faculty, and various District groups.
Essential Functions
Minimum Qualifications
High School Diploma or GED and three (3) years of full-time
equivalent experience with desktop user support or technical
support for equipment, networks, systems, telecommunications, or
technology security, appropriate to assignment.
Desired Qualifications
A. One (1) year of experience providing technology support in an
educational environment.
B. One (1) year of experience using desktop imaging tools such as
Microsoft SCCM, Symantec Ghost, or comparable technologies.
C. One (1) year of experience in troubleshooting basic software and
hardware issues on a variety of end-user devices, including desktop
computers, laptops, printers, and tablets.
D. One (1) experience providing technology support to
customers.
Special Working Conditions
Possession of a valid State of Arizona Class D driver's license is
required; must meet minimum standards regarding driving:
Will be required to travel or be assigned to all MCCCD
locations
May require working numerous evenings or weekends
May be exposed to hazardous chemicals
Work outdoors in a variety of temperatures and environmental
conditions
May be required to lift or carry up to 50 lbs with or without a
reasonable accommodation
How to Apply
Applicants are required to submit a cover letter and resume showing
how the applicant meets the minimum and desired qualifications. All
minimum requirements must be met at the time of the
application.
Additional materials will not be accepted after the job posting has
closed.
Missing materials or incomplete employment history will not be
considered.
Please ensure your materials clearly provide the following
information.
Posting Close Date
Open until filled
First review on March 21, 2022
EEO Information
Maricopa County Community College District (MCCCD) will not
discriminate, nor tolerate discrimination in employment or
education, against any applicant, employee, or student because of
race, color, religion, sex, sexual orientation, gender identity,
national origin, citizenship status (including document abuse),
age, disability, veteran status or genetic information.
Title IX
Title IX of the Education Amendments of 1972, states: "No person in
the United States shall, on the basis of sex, be excluded from
participation in, be denied the benefits of, or be subjected to
discrimination under any education program or activity receiving
Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment,
and business environment free of gender discrimination. Incidents
of misconduct should be reported to the college Title IX
Coordinator, as outlined in policy, contact information is
available at this link .
Clery Act
The Clery Act is a Federal law requiring United States Colleges and
Universities to disclose information about crime on and around
their campuses. Crime reporting data for each of the Maricopa
Community Colleges, as required under the Clery Act, is available
at this link
To apply, visit
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Keywords: Maricopa Community College District, Avondale , Tech Support Specialist, Other , Avondale, Arizona
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