Veterinary Experienced - Customer Service Representative at Desert Ark Veterinary Hospital

Company: Kimberley Anderson
Location: Avondale
Posted on: January 14, 2023

Job Description:

Job DescriptionDesert Ark Veterinary Hospital in Avondale, AZ is looking for one customer service - experienced in veterinary medicine to join our 37 person strong team. We are located on 10865 West Indian School Road. Our ideal candidate is a self-starter, motivated, and hard-working.This position is for evenings and can be Full Time or Part Time. The Shifts include Monday-Wednesday up to 8pm. Saturday days will be requested on occasion depending on staffing needs and vacations but will not be requested consecutively.Desert Ark is a wonderful place to work. We are highly selective and try to make sure to hire the right person in the right seat. The next CSR that is hired into our clinic will be communicative, energetic and upbeat. They will come with a desire to serve the patients and the humans attached to increase the human animal bond. Disney Magic is needed... bring your best attitude! Responsibilities

• Accurate scheduling of patient appointments
• Triage pet health through conversation on phones to ensure best health outcome of the patient
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Ensure customer satisfaction and provide professional but familiar customer support.Qualifications
  • Customer focused and driven to help others
  • Great phone etiquette and tone
  • Ability to pay attention to detail
  • Follow up and follow through
  • GED / High School Diploma (minimum)
  • 2+ years experience within a full service Veterinary Hospital / Clinicby Jobble

Keywords: Kimberley Anderson, Avondale , Veterinary Experienced - Customer Service Representative at Desert Ark Veterinary Hospital, Other , Avondale, Arizona