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Intermediate Fraud Prevention and Detection Specialist

Company: USAA
Location: Avondale
Posted on: November 18, 2022

Job Description:

Purpose of JobWe are seeking a talented Intermediate Fraud Prevention and Detection Specialist for our Downtown Riverwalk - San Antonio, TX; Phoenix, AZ facility.This position may also have the option of working remotely in the continental U.S. with occasional travel as requested.The candidate selected for this position is going to get work with one of our Fraud Detection teams with approximately 15 other specialists that helps facilitate the financial security of our members by detecting and preventing fraud from happening on their accounts including Credit Cards.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.Tasks:Identifies and manages existing and emerging risks that stem from business activities and the job role. -Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. -Follows written risk and compliance policies, standards, and procedures for business activities.Leverages a variety of fraud management tools and systems and applies proficient knowledge to identify and investigate suspicious financial and non-financial activity on a wide range of products and services.Effectively initiates contact with members to review suspicious activity; and if necessary, take appropriate actions to mitigate the risk and protect the member's assets.Possesses multi product, system, and/or process knowledge and effectively uses it to prevent, detect and mitigate fraudulent activity across multiple products and services.Effectively utilizes appropriate tools and procedures to report confirmed fraud and associated trends.Applies foundational knowledge of the business, its products, and processes and provides improvement opportunities and recommended solutions to improve the effectiveness or efficiency of fraud prevention and detection.Minimum requirements:High School Diploma or General Equivalency Diploma required.1 year of fraud prevention/detection experience in a financial services environment.Experience working with Fraud Case Management Tools/Systems. -Working knowledge of bank operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud. -General knowledge of REG CC, REG E, or REG Z Certificates and Designations Association of Certified Fraud Examiners (ACFE) preferred fraudulent activities for a wide range of enterprise financial products and services.Strong attention to detail and high concern for data privacy and accuracy. -Customer service orientation with developed analytical and problem-solving skills. -Developing knowledge of Microsoft Office products.Knowledge of federal laws, rules, -and regulations to include: -Reg CC, Reg EPreferred experience:2+ years of -Experience in Fraud Detection -Experience discussing fraud events with membersHaving experience in multi areas of fraud type (account takeover, ID Theft and first party fraud)Flexibility to work either a Sunday - Thursday or Tuesday - Saturday shift.The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.Compensation:USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $43,680 - $65,750* Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details.USAA Total RewardsRelocation assistance is Not Available for this position.USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: USAA, Avondale , Intermediate Fraud Prevention and Detection Specialist, Other , Avondale, Arizona

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