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Crew Member - DQ - Avondale

Company: Dairy Queen
Location: Avondale
Posted on: January 13, 2021

Job Description:

Purpose of Job:Execute all customer service operations, ensuring all prepared products meet the restaurant standards of quality and excellence.Essential Functions:

  • Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers.
  • Prepare treat and food products following restaurant, health and safety standards and procedures quickly and accurately.
  • Process customer transactions and maintain an accurate cash drawer throughout shift.
  • Assemble and deliver order to customers quickly and efficiently.
  • Keep entire work area clean and sanitary throughout shift.
  • Prepare products quickly and accurately, while following all preparation, health and safety standards and guidelines when needed.
  • Operate and maintain food/drink/treat related equipment and registers properly and safely.
  • Complete assigned prep work for stocking and set up of work area.
  • Stock and execute proper rotation of products.
  • Assist with end of day cleaning.
  • Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer.
  • Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.
  • Perform other duties and responsibilities as requested by management staff or shift leaders.Accountability:
    • Operates work area in accordance with established standards, policies and procedures.
    • Answer customer questions about product ingredients and preparation; suggest appropriate items to compliment customer orders.
    • Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.
    • Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
    • Communicate all significant issues, both positive and negative, with management staff.Qualification Standards:
      • Qualified candidates must have excellent customer service skills including strong verbal communication skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.
      • Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
      • Must be able to work in and out of different temperature ranges. Interact with the public and co-workers constantly during shifts.
      • Capability to stand for long periods of time and lift up to 40--lbs.
      • Must be able to move and respond quickly to various requests and commands, read order monitors and communicate clearly and effectively with customers and co-workers.
      • Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.Employee Benefits:
        • Paid training.
        • Flexible schedule.
        • Meals at 50% off.
        • Great fun and team environment.--

Keywords: Dairy Queen, Avondale , Crew Member - DQ - Avondale, Other , Avondale, Arizona

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