Posted on: November 13, 2020
Purpose of JobWe are currently seeking a Facilitator for our
Facilitates learning on a variety of subjects including complex
technical, customer service and managerial skills. Facilitated
learning can take place in person or via virtual environment.
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For--, and we've ranked among Victory
Media's Top 10 Military Friendly-- Employers 13 years straight. We
embrace a robust veteran workforce and encourage veterans and
veteran spouses to apply.
USAA Careers - Award Winning Workplace (17 seconds)
USAA Careers - World Class Benefits (31 seconds)
--- Facilitates learning discussions, learning activities,
coaching, and small group interactions.
--- Instructs employees on job specific technical and customer
service skills in multiple learning environments including
classrooms, labs, and virtual capabilities.
--- Identifies employee performance level and provides
--- Supports peers, customers, management and Instructional Design
and Development on business initiatives, development of curriculum
and learning solutions.
--- Maintains business and learning skills/acumen through skills
update and professional development.
--- Identifies needed course maintenance, makes recommendations and
completes course revisions as appropriate.
--- Bachelor's degree required (4 additional years of related
experience beyond the minimum required may be substituted in lieu
of a degree).
--- Applicable licenses as required.
--- 2 or more years facilitator/instructional or relevant
--- Excellent written and oral communication skills.
--- Demonstrated ability to lead and manage teams, facilitate
training, and provide one-on-one coaching.
--- Developing knowledge of Microsoft Office Products (Excel, Word,
*Qualifications may warrant placement in a different job level*
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not able to change your responses.
--- Maintain/Obtain applicable licenses as required: Have held an
active Adjuster's License from any state for at least 5 years OR
(in lieu of an Adjuster License) an Industry recognized insurance
related designation (i.e. CPCU, AIC, CLU or other insurance related
designation other than SCLA). Note: The Claims Eagle program is
USAA recognized and not considered an industry recognized
--- 3+ years relevant residential property claims adjusting
experience, to include personal property and dwelling
--- Experience as an inside property adjuster to include working
directly for a standard insurance provider, scoping the loss,
writing an estimate, and managing losses
--- Knowledge of homeowner property policies and endorsements
--- Xactimate Affiliated Trainer and/or Level 1 or 2
--- Flexible and open to changes in work tasking and schedule, have
the ability to travel up to 15% of the time and ability to work
outside of core hours as needed
--- Prior experience in facilitation role
--- Prior experience with facilitating virtual/distance learning
sessions (using WebEx Training Center, Skype, or other virtual
--- P&C professional designation
The above description reflects the details considered necessary to
describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits package in the
business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire or
date of placement), or must have manager's approval prior to
Last day for internal candidates to apply to the opening is
11/15/20 by 11:59 pm CST time.
Keywords: USAA, Avondale , Facilitator II, Other , Avondale, Arizona
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