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Process Engineer 4 - Home Lending

Company: Wells Fargo Bank
Location: Avondale
Posted on: March 13, 2020

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. Senior level process consultant who organizes, leads and facilitates large scale cross-business and enterprise-wide strategic redesign projects. Aligns projects to executive business strategy. Integrates vertical and horizontal solutions into the strategy. Overcomes barriers related to cultural shifts, silo mentality. Ensures effective relationships among the design team(s) and partners. Performs or oversees complex analyses and applies analysis results to initiatives that support recommendations for optimal approaches; including proposed technology, staff and structure changes and cost estimates. Possesses expert-level technical and critical thinking skills and the ability to partner with and lead others. Responsible for delivering strategic analysis, insights and decision strategies for a functional area with impact across business lines or with enterprise-wide impact. Works with executives and senior managers across Wells Fargo to help define the business strategy and create/execute corresponding business plans and initiatives. Possesses broad-based technical and business knowledge to anticipate emerging issues and recommend subsequent strategies and business direction. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. Coaches multiple redesign teams in LEAN/Six Sigma process and tools. Applies comprehensive knowledge of Process Engineering tools and methods to mentor matrixed team members on improvement approach, coupling with the appropriate techniques to educate and inform others. Drives business awareness of quality/process methodology. The Wells Fargo Home Lending Process Engineer 4 is a senior level process consultant who organizes, leads and facilitates large scale cross-business and enterprise wide strategic redesign projects.

  • Aligns projects to executive business strategy.
  • Integrates vertical and horizontal solutions into the strategy.
  • Overcomes barriers related to cultural shifts, silo mentality.
  • Ensures effective relationships among the design team(s) and partners.
  • Performs or oversees complex analyses and applies analysis results to initiatives that support recommendations for optimal approaches; including proposed technology, staff and structure changes and cost estimates.
  • Possesses expert-level technical and critical thinking skills and the ability to partner with and lead others.
  • Responsible for delivering strategic analysis, insights and decision strategies for a functional area with impact across business lines or with enterprise-wide impact.
  • Works with executives and senior managers across Wells Fargo to help define the business strategy and create/execute corresponding business plans and initiatives.
  • Possesses broad-based technical and business knowledge to anticipate emerging issues and recommend subsequent strategies and business direction.
  • Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
  • Coaches multiple redesign teams in LEAN/Six Sigma process and tools.
  • Applies comprehensive knowledge of Process Engineering tools and methods to mentor matrixed team members on improvement approach, coupling with the appropriate techniques to educate and inform others.
  • Drives business awareness of quality/process methodology. Black Belt/Master Black Belt level of technical ability including analysis methods, use of statistical tools, process design tools, engineering methods, exceptional leadership and communications, knowledge of the mortgage originations process from sales through to funding of loans, ability to build a strong network of trust across functions and lines of business. Ability to mentor and coach other engineers and be a go to person for peers and leaders.

    Required Qualifications
    • 15+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics and/or engineering); or LEAN/Six Sigma Black belt and 10+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics or engineering)

      Desired Qualifications
      • Lean Six Sigma Master Black Belt certification
      • BS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics
      • Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
      • Knowledge and understanding of Statistical Analysis software such as Minitab
      • Facilitation skills such as Helix
      • Change Management skills such as Prosci/ADKAR
      • Knowledge and understanding of Rapid Process Automation software such as Blue Prism
      • Ability to influence and collaborate at all internal organizational levels
      • Ability to organize and manage multiple priorities
      • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
      • Leadership experience including; coaching, training, and mentoring
      • Strong, clear and concise written and oral communication skills
      • Experience with a customer service mindset and a focus on continuous improvement

        Other Desired Qualifications
        • Six Sigma Black Belt or Master Black Belt Certification.
        • Engineering degree and experience in other industries and business segments.
        • Advanced statistical analysis capability.
        • Advanced experience with Minitab, JMP or similar statistical applications.
        • Mortgage sales and fulfillment experience.
        • Experience with Agile methodologies

          Job Expectations
          • Wells Fargo Business Process Management Advanced learning level or Wells Fargo Business Process Management Advanced Knowledge Check and external LEAN/Six Sigma Black Belt within 1 year of job start date.
          • Ability to travel up to 25% of the time
          • This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

            Street Address
            IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
            NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
            MN-Minneapolis: 2701 Wells Fargo Way - Minneapolis, MN
            AZ-Tempe: 1150 W Washington St - Tempe, AZ


            Disclaimer

            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Avondale , Process Engineer 4 - Home Lending, Other , Avondale, Arizona

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