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Bloomingdale s Customer Service Client Specialist, Full Time

Company: Macys
Location: Avondale
Posted on: May 11, 2018

Job Description:

Overview:Macy s, Inc. is one of the nation s premier Omnichannel retailers operating the Macy s and Bloomingdale s brands under the names Macy s, Bloomingdale s, Bloomingdale s Outlet, and Bluemercury, as well as macys.com, bloomingdales.com, and bluemercury.com.The Bloomingdale's Omnichannel Client Specialist is responsible for engaging with an upscale client base via telephone, email, and live chat about selling and service related inquiries; placing orders; suggestive selling; problem solving; collaborating with stores, carriers, distribution centers, and executives to deliver an Omnichannel experience; and performing other duties as assigned.Essential Functions:Provide outstanding selling and service to Bloomingdale s clients through an Omnichannel experience including telephone, e-mail and live chat; exercise judgment to resolve customer issues.Utilize independent and empowered decision making skills to assist customers.Assist with macys.com overflow calls as needed.Regular, dependable attendance and punctuality Associated topics: client, client service, courtesy, customer experience representative, customer service, customer service associate, delivering, retail sales, shop, venta

Keywords: Macys, Avondale, Bloomingdale s Customer Service Client Specialist, Full Time, Hospitality & Tourism, Avondale, Arizona

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