Retail Associate - Avondale, AZ
Company: 5.11 Tactical
Location: Avondale
Posted on: June 16, 2022
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Job Description:
"We are innovators who make purpose-built gear for life's most
demanding missions."Our ethos defines our culture - Trusted,
Responsive, Accountable and Committed.5.11 Tactical is the
fastest-growing and most well-known brand of tactical apparel, gear
and functional products in the world. We are now opening 5.11
retail stores nationwide to complete the total 360-degree
experience our customers crave. Our teams work closely with First
Responders, Special Forces operators, industrial professionals,
tactical and fitness enthusiasts around the globe to design,
develop and deliver unique apparel and gear that inspires
readiness.In order to accomplish this mission, we have an exciting
opportunity as a part-time Retail Associate at our retail store
located at- 10020 W McDowell Rd , Suite 104, Avondale, AZ 85392 .
The Retail Service Specialist delivers a superior customer service
experience that builds customer relationships and brand
loyalty.RESPONSIBILITIES:DELIVER OVERALL BRAND
EXPERIENCEDemonstrates 5.11 Tactical's values and mission through
customer service and brand experienceMaintains expert knowledge of
products and services offeredRecovers and replenishes products on
sales floor according to brand presentation standardsProcesses
merchandise shipments effectivelyProvides an efficient and
satisfying cash wrap experienceAssists in housekeeping duties to
maintain a neat, clean, and professional store experienceExecute
alteration fitting and customization orders (in selected stores
only)BUILD CUSTOMER RELATIONSHIPSMaintains a 100% focus on the
customerTakes initiative to establish customer relationships and
provide excellent serviceDetermines customer needs by asking
open-ended questions ACHIEVE RESULTSAccountable for individual
sales goals and shows accountability for store goalsExpands a
customer's purchase with additional products related to their
specific needsWorks well with team members to ensure store
successMaintains an awareness of Loss Prevention
practicesCommunicates ideas and concerns to the Leadership
TeamQUALIFICATIONS:To perform the job successfully, an individual
should have the following credentials:Demonstrates the ability to
engage customers with a positive and friendly attitudeStrong
computer skills - MS Office Suite and ability to operate a retail
POS systemPossesses desire to become an expert about products and
educate customersExhibits comfort with contacting customers after
the sale to build relationshipsSchedule flexibility to include
evenings and weekendsOur Values:At 5.11 we embrace a high energy
culture built upon our values of Service, Unity, Impact and
Tenacity.Service - At 5.11, we wear our passion for service on our
sleeves: it is an honor to serve those who serve and people of all
walks of life. With humility and great respect for our consumers
and our roots, we take pride in our brand and engage with our
communities. By championing the needs of our consumer we fulfill
the mission of a lifetime.Unity - We build together-as one, global
5.11 family. Our individual abilities and diverse perspectives
strengthen outcomes. We collaborate, taking a holistic view and
listening actively. By communicating with intention, care and
clarity, we empower each other to reach new heights.Impact - We
have big ambitions and they start and end with our consumer. With
them in mind, we innovate for impact-we think big, think creatively
and challenge norms. We foster curiosity and iterate, relentlessly
pursuing solutions. For ultimate impact, we drive to disrupt for
good.Tenacity - We are tenacious in our pursuits and accountable to
each other. This builds trust and the confidence to rise to any
challenge. We have the courage to take risks and, no matter the
outcome, we flex and adapt, always having each other's backs. We
persist-determined to Always Be Ready.5.11's practice is to hire at
18 years of age and older only
Keywords: 5.11 Tactical, Avondale , Retail Associate - Avondale, AZ, Hospitality & Tourism , Avondale, Arizona
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