Student Services Manager
Company: Maricopa Community College District
Location: Avondale
Posted on: March 16, 2023
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Job Description:
Student Services Manager
Job ID: 318237
Location: Estrella Mountain Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$64,646.00 - $84,040.00/annually, DOE
Grade
118
Work Schedule
Schedule is based on the operational needs of the deparment and
EMCC.
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real
difference in the lives of over 200,000 college students every
year?
Would you like to be part of an organization that adds $7.2 billion
dollars to the economy and supports nearly 100,000 jobs in the
fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At
Maricopa County Community Colleges!
About Us
What's Currently Happening at Maricopa
Benefits
The Maricopa County Community College District (MCCCD) is committed
to providing you with a competitive, comprehensive benefits program
that provides the care you and your family need to lead healthy and
productive lives. Our benefits are designed to provide support for
every life stage and lifestyle in our community.
Benefits & Perks Options:
Job Summary
Estrella Mountain Community College is seeking a Student Services
Manager for the Disability Resources and Services (DRS) department.
This position oversees the planning, development, implementation
and evaluation of the DRS department and its services.
Essential Functions
40% Manages the planning, development, implementation and
evaluation of the DRS department; trains and works closely with
faculty/staff to ensure administration of accommodations in a
timely, appropriate, and efficient manner; utilizes technology to
effectively monitor student accommodations and communicate with
students/faculty; responsible for individual programs, budgets,
services and assistive technology for disabled students; follows,
understands and adheres to legal regulations, laws, and policies
(state, local, institutional) related to disability regulations
such as Section 504 of the Rehabilitation Act and the Americans
with Disabilities Act (ADA) and the ADA Amendments Act; follows
best practices and trends, and provides updates the campus (as
needed).
25% Assists students with identifying and implementing
individualized plan of study; implements reasonable and appropriate
accommodations based on documentation of disability provided by
qualified diagnosticians for academic purposes; maintains student
confidentiality while coordinating the student's accommodations;
utilizes data to understand and advocate for students with
disabilities; creates an environment of support for students and
staff; serves as an active member of the Student Affairs Leadership
Team contributing to retaining and engaging students to
succeed.
20% Hires, supervises, coaches, trains, and evaluates DRS staff
performance; provides in-service training, coaching and counsel to
faculty, staff, administrators, and students; responds to inquiries
requiring a detailed knowledge of policies and procedures of the
DRS office; serves on district and college committees including,
but not limited to the District Disability Resources and Services
Council; provides information sessions and introduction
orientations on disability services for new students and the
greater campus community; provides and maintains exceptional
customer service for diverse populations.
15% Prepares and monitors department budget; seeks funding
opportunities such as grants and partnerships as appropriate;
responds to and resolves difficult or complex inquiries, requests
or complaints; collects and compiles data for federal and state
reports.Other duties as assigned commensurate to the grade level of
the position.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution in
education, sociology, business administration or related field and
five (5) years of full-time equivalent progressively responsible
student services or related experience that includes such things as
administration of policies and procedures, program oversight, and
two (2) years of supervisory experience.
OR
Associates Degree from a regionally accredited institution in
education, sociology, business administration or related field and
seven (7) years of full-time equivalent progressively responsible
student services or related experience that includes such things as
administration of policies and procedures, program oversight, and
two (2) years of supervisory experience.
Desired Qualifications
A. Master's Degree in a related field from a regionally accredited
post-secondary institution.
B. Three (3) or more years of experience working in a Disability
Services department/organization, specifically making decisions
regarding reasonable accommodations in accordance with Section 504
of the Rehabilitation Act and the Americans with Disabilities Act
(ADA).
C. Three (3) or more years of experience managing, supervising,
developing, and evaluating a diverse professional and support staff
including full-time and/or part-time employees.
D. Experience working with assistive technology and other emerging
technologies to support student learning, including experience with
DRS Connect or similar platform.
E. Experience working with diverse student populations.
How to Apply
Applicants are required to submit a cover letter and resume showing
how the applicant meets the minimum and desired qualifications. All
minimum requirements must be met at the time of the
application.
Additional materials will not be accepted after the job posting has
closed.
Missing materials or incomplete employment history will not be
considered.
Please ensure your materials clearly provide the following
information.
Posting Close Date
Apply on or before March 24, 2023 to be considered.
EEO Information
Maricopa County Community College District (MCCCD) will not
discriminate, nor tolerate discrimination in employment or
education, against any applicant, employee, or student because of
race, color, religion, sex, sexual orientation, gender identity,
national origin, citizenship status (including document abuse),
age, disability, veteran status or genetic information.
Title IX
Title IX of the Education Amendments of 1972, states: "No person in
the United States shall, on the basis of sex, be excluded from
participation in, be denied the benefits of, or be subjected to
discrimination under any education program or activity receiving
Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment,
and business environment free of gender discrimination. Incidents
of misconduct should be reported to the college Title IX
Coordinator, as outlined in policy, contact information is
available at this link Title IX Coordinators.
Clery Act
The Clery Act is a Federal law requiring United States Colleges and
Universities to disclose information about crime on and around
their campuses. Crime reporting data for each of the Maricopa
Community Colleges, as required under the Clery Act, is available
at this link Clery Act.
To apply, visit
https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=318237&PostingSeq=1
jeid-b4a2eca905a8c844b97b1367a90b066c
Keywords: Maricopa Community College District, Avondale , Student Services Manager, Executive , Avondale, Arizona
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