Student Services Director

• Paid observed federal holidays & additional paid time off throughout the year
• Arizona State Retirement System (ASRS) & 12% Employee Contribution Match
• Paid vacation, sick, and personal time (if applicable)
• Multiple health and dental insurance coverage plans
• Virtual: Reach a doctor 24/7
• Flexible Spending Accounts (FSA)
• Maricopa Perks & Gears Discount Program
• Employee assistance program (EAP)
• $4,000 Annual professional development growth funding (if applicable)
• Tuition reimbursement for employee and dependents (if applicable)
• Revised summer work schedule
• Maricopa Employee Health & Wellness Program
• Employee recognition opportunities
• 
  Job Summary
  Estrella Mountain Community College (EMCC) is hiring a Director of Student Services in the Career and Educational Planning department to work under the Learning College philosophy () where learning happens anytime, anyway, any place. The Director of Student Services - Career and Educational Planning provides leadership for academic advisement, career and transfer services, the Welcome Center, and testing and placement services.
  
  Additional Information
  Travel to campus during the interview/selection process will be at the candidate's own expense
  
  Essential Functions
  25% Leadership: Provide strategic leadership to multiple departments and full time/part time employees, including advising, career and transfer, the welcome center, and course placement/testing. Support the strategic direction and mission of the College with a particular focus on student persistence and completion in an integrated support services model. Direct and manage services such as testing/placement, career and transfer information, selection of appropriate areas of study, course selection, class scheduling, goal setting, and the development of an academic plan that fulfills student goals (i.e., graduation and/ or completion). Ensure that effective academic advising is available and provided to students at all campus sites through a variety of mediums, including appointments, walk-ins, group advising, phone and email, online advising, and chat. Work with academic administrators to create, maintain, and deploy academic advising support structures across the programs and student types (i.e, traditional, non-traditional, developmental, online, etc.). Lead and serve on a variety of college and district committees focused on student retention and success.
  
  25% Supervision: Manage recruitment, hiring, training, and evaluation of professional and support staff in advisement, career/transfer, the welcome center, and placement services/testing. Develop and conduct ongoing training for staff in areas of supervision to include advising, curriculum, transfer, placement, and other student success areas as assigned. Conduct performance evaluations and progressive discipline (if warranted) of staff in assigned areas of supervision.
  
  20% Strategic Planning and Assessment: In collaboration with other enrollment services staff and advising, career and transfer, and placement staff, plan activities, strategies, and innovative programs which align to Guided Pathways and improve student success and completion to meet the needs of a diverse student body. Provide strategic leadership and direction for the implementation and use of academic advising technology that supports early alert and support resources for students. Develop student learning outcomes and develop tools to assess the accuracy and effectiveness of services within the area of supervision. Collect data on effectiveness; prepare annual assessment reports; share results of assessments, and develop improvement plans as appropriate.
  
  20% Collaboration and Liaison: Fosters communication and collaboration, in a learning college model, with faculty and staff across the college and district to provide support and development of processes and procedures that support integrated student support services; develops, supports, and maintains effective relationships with community partners; represents college interests within the Maricopa Community Colleges District councils and committees; provides leadership, coordination, and oversight for strategic and operational planning in a shared governance model; engages and actively participates in college-wide assessment and accreditation processes, and integrates student-centered principles in decision making and actions. Serve as liaison and collaborates with academic, student services, and the District Office to ensure all responsible departments are providing current, accurate, and timely information to students. Other duties as assigned.
  
  10% Liaison: Responsible for leading and collaborating on various student persistence, retention and completion efforts and collaborating with faculty and staff from academic affairs and administrative services; act as the liaison between District committees/councils and EMCC; other duties as assigned
  
  Minimum Qualifications
  Master's Degree from a regionally accredited institution in education, business administration, public administration or related field an four (4) years of related full-time equivalent experience that includes two (2) years of management experience and supervisory experience.
  
  OR
  
  Bachelor's Degree from a regionally accredited institution in education, business administration, public administration or related field an six (6) years of related full-time equivalent experience that includes two (2) years of management experience and supervisory experience.
  
  Desired Qualifications Three (3) years of professional experience providing academic advising, career, transfer, or testing services Three (3) years of experience directly supervising full time and part-time staff Two (2) years of experience working in a cohort advising model in centralized and decentralized environments Two (2) years of experience collaborating with faculty and other employees on complex, multifaceted student success initiatives or programs within area of supervision Two (2) years of experience working with at-risk students in a post-secondary Hispanic Serving Institution (HSI) and/or Minority Serving Institution (MSI) Two (2) years of experience working with an online enrollment system such as Peoplesoft Student Information System (SIS), Customer Relationship Management (CRM), Financial Management System (FMS), and /or Human Capital Management (HCM)
  Special Working Conditions
  Will be required to travel or be assigned to all MCCCD/EMCC locations May require numerous evenings or weekends May require prolonged periods of viewing a computer screen May be required to lift or carry up to 25 lbs with or without a reasonable accommodation May be required to work evenings and weekends
  How to Apply
  Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
  
  Additional materials will not be accepted after the job posting has closed.
  
  Missing materials or incomplete employment history will not be considered.
  
  Please ensure your materials clearly provide the following information.
  

  Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

  
  Posting Close Date
  Open until filled
  
  First review on May 31, 2022
  
  If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined.
  
  EEO Information
  Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
  
  Title IX
  Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
  
  The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link .
  
  Clery Act
  The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link
  
  
  To apply, visit
  
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