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Regional Clinical Director

Company: Centria Healthcare LLC
Location: Avondale
Posted on: June 21, 2022

Job Description:

About Centria Healthcare:Centria Autism is the largest provider of Applied Behavior Analysis (ABA) for children with Autism Spectrum Disorder (ASD) across the state of Michigan, with services in 12 other states. Our mission is to help every child living with autism to develop, pursue and achieve their own goals and dreams through high-quality ABA Therapy and support.
Regional Clinical Director Essential Functions:Mentor and manage a team of Supervising Clinicians

  • Recruit, hire, train, and develop a team of BCBAs to provide the highest quality of ABA therapy through appropriate programming, client education, hour recommendations.
  • Conduct weekly one on ones to review performance metrics and client files.
  • Conduct quarterly fidelity assessments to drive quality and consistency throughout the organization.Provide clinical oversight of clientele to drive compliance and retention to achieve optimal outcomes.
    • Review initial and six (6) month assessments conducted by your direct report BCBAs to guarantee clinically accurate goals, programming, and hour recommendations.
    • Conduct monthly case reviews of your team members' clients to ensure appropriate progress.
    • Ensure clients and parents are engaged in and completely satisfied with the services provided to them.
    • Retain 100% of your clients by driving progress and satisfaction through high-quality ABA. Resolve client and technician concerns in a timely manner utilizing the NPS tool and feedback. Quarterly NPS of 8 or higher with a 50% response rate.Guide clients through the referral process into direct therapy to ensure families are well-educated and committed to ABA therapy before beginning services.
      • Call family same-day referral is received.
      • Explain ABA and ensure commitment from family.
      • Assign IA to BCBA.
      • Notify FSM of need for Behavior Technician.
      • Enter tracking data into ABAA to be reflected in COMS.
      • Follow up with the family throughout the process to keep engaged and updated on the timeline.
      • Conduct deep dives on referrals and holds with AFSD.Attend corporate meetings and training as scheduled.
        • Attend Clinical Summits to earn CEUs and hear company updates.
        • Conduct monthly group BCBA training.Promote the growth of Centria Healthcare and assist in the pursuit of business opportunities.
          • Build relationships with current referral sources.
          • Comply with all necessary payer requirements to drive referral source satisfaction.Leading and maintaining staff by orienting, and training team members;Ensuring the daily functions of the team are completed by communicating job expectations; planning, monitoring, and appraising job results;Managing, coaching, and developing a high performing team that meets agreed objectives, and which delivers best practice results, added value, and continuous improvements;Consistently promoting high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviors expected of them.Required Skills and Qualifications:
            • Bachelor's degree and
            • BCBA Masters Level degree and
            • Current BCBA certificate through the Behavior Analyst Certification Board (BACB)
            • 2 + years working with children and autism spectrum disorders
            • Previous supervision experience and/or Team Leader position
            • Crisis management experience, preferred
            • Laptop
            • G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
            • ABA Platforms, preferred
            • iPad, preferred
            • ABA clinical knowledge and experience;
            • Demonstrated analytical skills with the ability to synthesize a variety of clinical and social data to determine an appropriate diagnosis, treatment plan and monitor effectiveness of treatment programs;
            • Ability to effectively engage in one to one communication with parents and clients;
            • Expertise in tracking and ensuring clinical outcomes, progress, and maintaining a high level of compliance;
            • Ability to seamlessly transition between strategic and hands-on responsibilities;
            • Proven experience and understanding of customer service;
            • Works well in a collaborative environment and builds mutual trust and credibility at all levels of the organization;
            • Effective communication skills, both written and verbal with clients, internal and external stakeholders;
            • Demonstrated ability to work independently and self-motivated to achieve business goals;
            • Proven leadership and management skills;
            • Excellent interpersonal skills;
            • Superior skills in time management, observation, and data analytics;
            • Strong work ethic with attention to detail, accuracy, and quality.
            • Ability to follow written instructions
            • Ability to use computers and computer/software programs Working Conditions:Centria's office hours are Monday through Friday from 8:30am-6:00pm, with primary hours conducted after school hours (3:00 pm-8:00 pm). The work location will vary by client case and include home, community, or center. Additional time may be required to complete above work or meet company objectives.Physical Requirements:While performing the duties of this job, the team member may be exposed to a client who exhibits physically aggressive behavior, which can include kicking, pinching, punching, biting, etc. The team member may have to use appropriate behavior management techniques with a client under such circumstances. Such a response requires agility, quick reflexes, and the ability to use physically evasive movement. The team member will be required to stand, walk, sit, grasp, reach, bend, kneel, crouch, squat, hear, type, and write. The team member will also be exposed to normal office conditions and usual office equipment such as phone, computer, copiers, files, etc. The team member must be able to independently push, pull, lift, move, and carry objects weighing up to thirty-five (35) lbs. Specific vision abilities required by this job include near, far, and field of vision.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.

Keywords: Centria Healthcare LLC, Avondale , Regional Clinical Director, Executive , Avondale, Arizona

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