Transactions Specialist IV / 2nd shift
Company: JPMorgan Chase & Co.
Location: Tempe
Posted on: April 1, 2026
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Job Description:
Description Do you enjoy working in a production-based
environment that allows you to help evaluate and coach front line
associates and offers career growth? As a Transactions Specialist
IV in Receivables Operations, you will develop and manage
innovative, secure service solutions to meet clients’ needs
globally. Developing and using the latest technology, teams work to
deliver industry-leading capabilities to our clients and customers,
making it easy and convenient to do business with the firm. You
will also facilitate growth by refining technology-motivated
customer and client experiences that put users first, providing an
unparalleled experience. Job responsibilities Ensure workload is
completed as outlined in departmental procedures and policies
Understand portfolio and tools used to support client processing
requirements Provide training to new and existing employees
Interface with other operations departments to research and resolve
inquiries Make routine decisions and determining proper courses of
action within the limits of standard policies and procedures
Participate in evaluations, coaching, and counseling sessions of
front line associates Participate on projects aimed at enhancing
the customer experience as identified through escalation matters
Required qualifications, capabilities, and skills Remittance
Processing experience with proven ability to effectively lead a
team Ability to analyze and comprehend client’s standard operating
procedures and instructions Production environment focus around
meeting deadlines and quotas Keen sense of quality control and
practices Proven ability to lead in a production/operations
environment Strong written and verbal communication skills
Functional experience with MS Office, including Word, Excel,
Access, and PowerPoint Work Schedule: Monday - Friday, 2:00 pm -
10:30 pm Shift differential: 10% This position may require you to
work non-traditional hours and/or additional hours as business
needs arise. Work schedule might be subject to change. A Government
Security Clearance may be required for this position. This
includes, but is not limited to: • Fingerprints • Credit Check •
Employment History • Tax Filing History (possibly) • References
(possibly) • Proof of U.S. Legal Permanent Residence
Keywords: JPMorgan Chase & Co., Avondale , Transactions Specialist IV / 2nd shift, Accounting, Auditing , Tempe, Arizona