Business Continuity Lead

Company: PNC Financial Services Group
Location: Phoenix
Posted on: February 17, 2026

Job Description:

Job Description Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity Lead within PNC's Business Resiliency organization, you will be based in Pittsburgh, PA, Dallas, TX, Strongsville, OH or Phoenix, AZ. As a Business Continuity Lead, you will be responsible for leading ongoing risk assessments to inform resilience strategy and monitor impacts to established risk tolerances across PNC’s Third Parties & Change Initiatives, as well as Program Compliance and Execution. Risk identification is enabled through various activities including: • Third party Business Resiliency and Operational Resiliency assessments, contract & performance monitoring, source code escrow. • Change Initiative engagement & monitoring activities. • Quality Control of Business Resiliency Program Compliance & Execution As a Business Continuity Lead, you will be responsible for ensuring Risk Assessments and Quality Control Activities are being performed within Service Level Agreements and committed frequencies. Qualifications: - 6 years of experience in risk identification & assessments or relevant experience in the Financial Services Industry. -Strong Knowledge of industry best practices in risk management, risk frameworks, including Risk Aggregation and Concentration, as well as the FFIEC IT Examination Regulatory guidelines -Common Risk Management certifications a plus, such as PMI-Risk Management Professional (PMI-RMP), CRISC, RIMS-CRMP, CRM. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description - Leads in the development of business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Informs in the selection of operating strategies for the continuation of the business within a recovery time objective. - Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Looked to for expertise. - Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. Identifies and quantifies the potential impact of various disruptions and disaster scenarios. - Interfaces with LOB committee/executive to report on the compliance of business continuity processes, readiness, events and exercise results. May lead relationships with audit and government regulators on business continuity issues. - Responsible for leading high profile initiatives through the development, enhancement and dissemination of continuity processes and standards. Develops and delivers the training on business continuity. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAuditing Operations, Business Resilience, Competitive Advantages, Crisis Management, Disaster Recovery Planning, Enterprise Resilience, Process Design, Regulatory Compliance CompetenciesContingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge, Planning: Tactical, Strategic, Requirements Analysis Work ExperienceRoles at this level typically require a university / college degree, with 5 years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationBachelors CertificationsNo Required Certification(s) LicensesNo Required License(s) Pay Transparency Base Salary: $65,000.00 – $157,300.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 02/03/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Keywords: PNC Financial Services Group, Avondale , Business Continuity Lead, Accounting, Auditing , Phoenix, Arizona